Privacy & Security

De999 Privacy Policy — Your Information Is Completely Secure

De999 takes your personal information seriously. This privacy policy explains what data we collect, how it is used, and how it is kept secure.

Last Updated: January 2026 Applicable: Bangladesh

How de999 Protects Your Privacy

Through internationally recognised technology and policies, we ensure your information is always protected.

SSL Encryption

All data transmitted on de999 is protected by 256-bit SSL encryption. Hackers and third parties cannot access your data in any way.

KYC Verification System

Through KYC verification, de999 confirms that the rightful account owner is in control — this is done entirely for your protection.

No Data Sales

De999 never sells or transfers your personal data to third parties. Your data is used solely to improve the services we provide.

Secure Data Storage

All user data is stored on encrypted servers. Regular security audits are conducted to ensure system integrity.

Cookie Management

De999 uses only necessary cookies. You can manage your cookie preferences at any time through your browser settings.

24/7 Support

For any privacy-related concerns, our support team is available around the clock to assist you.

De999 Privacy Policy — Full Details

By using the de999 platform, you are considered to have agreed to this privacy policy. We are committed to maintaining the highest standards in protecting your data at all times. Below is a full breakdown of what information we collect, why we collect it, and how we keep it secure.

1 What Information Is Collected

When you register and use our services on de999, we collect certain necessary information — used solely to provide you with the best possible experience.

  • Name, email address, and mobile number.
  • Date of birth and national ID details (for KYC verification).
  • Transaction details: deposit, withdrawal, and bonus history.
  • Device information: IP address, browser type, and operating system.
  • Gaming history and activity logs on the platform.
  • Cookie and session data (to improve your on-site experience).

We only collect information that is strictly necessary to provide our services. No unnecessary data is requested.

2 How Your Information Is Used

De999 uses the information it collects for specific purposes, which are clearly outlined below.

Data Type Purpose of Use Retention Period
Personal Identity Account Verification & KYC 5 years after account closure
Transaction Records Financial Security & Audit Up to 7 years
Gaming Logs Ensuring Fairness & Dispute Resolution Up to 3 years
Cookie Data Service Improvement End of session or 30 days
IP & Device Information Security Monitoring Up to 90 days
  • To complete account registration and the verification process.
  • To securely process deposit and withdrawal transactions.
  • To offer personalized bonuses and promotions.
  • To prevent fraud and money laundering.
  • To fulfil legal and regulatory obligations.
  • To enhance service quality and overall user experience.

3 Who Your Information Is Shared With

De999 does not sell or unnecessarily share your information. In certain specific circumstances, a limited amount of data may be shared.

  • Payment Processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • Legal Authorities: When disclosure is legally required by government or court order.
  • Technology Partners: Trusted technology providers that support site security and operations — bound by strict confidentiality agreements.

de999 never sells or transfers your information to advertisers, data brokers, or third-party marketing agencies.

4 Cookie Policy

De999 uses various types of cookies on its website. Cookies are small text files stored on your device that help enhance your browsing experience.

  • Essential Cookies: Essential for core site functionality — disabling these may cause the site to not work properly.
  • Performance Cookies: To identify the most visited pages — fully anonymised data.
  • Functionality Cookies: To remember your preferences and login details, so you do not have to sign in every time.

You can delete or block cookies at any time through your browser settings.

5 Data Protection Measures

De999 follows the highest industry standards to protect your data. Our security infrastructure operates across the following layers.

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • Two-Factor Authentication (2FA) support.
  • Regular third-party security testing and audits.
  • Dedicated firewall and anti-DDoS protection.
  • Automated suspicious activity detection system.
  • Restricted access policy — only authorized personnel may access data.

6 Your Rights

As a de999 user, you have several important rights over your own information.

  • Right to Know: To find out what information de999 holds about you, please reach out to our support team.
  • Right to Rectification: You have the right to update any information that is inaccurate.
  • Right to Erasure: After your account is closed, you may request deletion of any data not covered by legal retention requirements.
  • Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
  • Right to Lodge a Complaint: If you believe your privacy has been violated, you can file a complaint with our support team.

For any data-related requests, please reach out via our support chat. Responses are typically provided within 72 hours.

7 Protection of Minors' Data

De999 is strictly not intended for users under the age of 18. We do not knowingly collect any information from minors.

  • Age verification is mandatory at registration.
  • If an underage user is identified, the account will be immediately closed.
  • Any collected data will be deleted.

8 Policy Updates & Contact

De999 may update this privacy policy from time to time. Any changes will be announced on the website, and the updated date will be shown at the top of the page.

  • For significant changes, you may be notified via your registered mobile number or email.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • For any privacy-related questions, contact us via 24/7 support chat.

Privacy Policy Enquiries

No, de999 never sells your personal information to third parties. Your data is used solely to deliver our services and maintain security.

After an account is closed, certain information may be retained for a defined period under legal obligations — for example, financial records for up to 7 years. For any data beyond that, you may request deletion by contacting support.

de999 does not store full bank account details. Only the transaction reference number is retained after a payment is completed. bKash or Nagad PINs and passwords are never stored.

Disabling essential cookies may cause certain core functions of the site to not work properly. However, disabling performance and functionality cookies will generally still allow you to use de999 normally.

If you believe your data security has been compromised, contact de999 support chat immediately. We will investigate within 72 hours, take appropriate action, and temporarily secure your account if necessary.

Choose de999 for Safe Gaming

De999 is fully committed to your privacy and data security. Register today and experience safe gaming on a platform you can trust.

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